Refund Policy
We want you to feel confident in every purchase. If you’re not completely satisfied, we’re here to help make it right.
Returns
You may request a return within 30 days of delivery.
To be eligible for a return:
- Items must be unworn, unwashed, and in original condition
- All original tags must be attached
- Proof of purchase is required
Returns that do not meet these conditions may not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note:
- Original shipping fees are non-refundable
- Processing time may vary depending on your bank or payment provider
Exchanges
We currently offer exchanges for eligible items.
If you’d like a different size or color, please follow the return process and select your preferred replacement.
Final Sale Items
Items marked as Final Sale are not eligible for return, exchange, or refund.
Return Shipping
- Return shipping fees may apply unless the item is defective or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost return shipments
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
Include your order number and photos so we can resolve the issue quickly.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If the issue persists, please reach out to our support team.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@drinkcirkul-us.com